The locksmith will at all times, abide by the Associated Locksmiths of America Code of Ethics.
For all service orders involving physical security, the following information will be obtained before providing service.
The technician will never perform work on occupied premises without the client or clients authorized agent in attendance.
The technician will not become a party to disputes of ownership or authority.
The technician will follow industry and manufacturer standards and insure random, complete and qualified recombination of cylinders, combination locks and access control systems for optimal security maintenance.
Security information and devices, such as keys, access cards and codes will be delivered only to the person for whom authorization has been determined in the work order. Positive identification will be obtained for such agents.
Orders for keys stamped "Do Not Duplicate" or similar wording will be handled in the same manner as any unrestricted key (see 8). ALOA members should inform the consumer that the use of keys stamped "Do Not Duplicate", or similar wording, is not effective security, and further that the use of such words is deceptive because it provides a false sense of security. Consumers who desire effective security should purchase a patented key control system rather than rely on a "Do Not Duplicate" marking. This does not apply to keys protected by law.
For individual, personal property or unrestricted locks, keys, or
other qualifying device, the possession of a the qualifying device itself establishes the
authority to order duplicates or recombinate cylinders operated by such devices, unless the
cylinders or systems are found to be master keyed (see 10) or of a restricted type (see 12), or
unless the service technician suspects some wrongful intent. (See 9).
If the technician suspects some wrongful intent or misrepresentation, he
or she will refuse service and notify the law enforcement agency in jurisdiction.
No attempt will be made to originate a key for a master keyed lock
unless positive ownership of the master key system can be established. Further, the work
must be authorized in writing by the manager of the master key system, and ALOA positive
I.D. policies must be followed.
No attempt will be made to expand any master keyed
system without first obtaining a valid key bitting array and list of all key bittings currently in
use. If this is not possible, the lock shall be keyed SKD or a new master key system
for servicing and key duplication of Restricted/Patented Key Control and High Security Key
Systems will be in accordance with the manufacturer's policy and will be established at the
time of purchase.
Orders for keys by code will be handled in accordance with ALOA's
Positive ID Policy.
Procedures for servicing and providing additional cards, codes and
other qualifying devices will be in accordance with the manufacturer’s policy and will be
established at the time of purchase. If there is no manufacturer’s policy then the procedure
for Master Keyed Systems (see 10) shall be followed.
Customers shall be advised that, without a qualifying
device distribution list (card, code, smart key etc.) the secure expansion of an access control
system cannot be guaranteed. Expansion of an access control system without a qualifying
device distribution list will not be undertaken.
Emergency entry service orders will be processed according to ALOA's Positive ID Policy.
The TMK register, End User Register, Progression & Bitting Lists, Authorization and Inventory Records, File Keys, Access cards and or other qualifying devices and all client information shall be maintained in a secure and confidential manner at all times. Computer master key and card key systems shall be password protected and back up media stored in an appropriate UL labeled security container.
Safe combinating and recombinating will be performed in a professional manner as follows:
The locksmith will have necessary bonding and insurance for the
protection of his clients.
If any service conditions exist which pose potential risk or lockout
hazard, the client will be notified and recommended action proposed.
No lock or security device will be installed or recommended for any
application which will violate ICC, UBC, NFPAA, ADA or any local code or ordinance or
pose a threat to life safety.